What We Collect and Why We Hold It
When you open an account with us, we collect the information you provide during registration — your name, contact details, and payment method. If you deposit via bKash, Nagad, or Rocket, we record transaction references to verify credits and process withdrawals correctly. We do not store
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your full mobile wallet PIN or password; only the transaction confirmation data that our payment verification step requires. Beyond account setup, we log device type, session activity, and IP address to detect unusual access patterns and keep your account from being used without your knowledge. Cookies
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on our site track your session state so you stay logged in across pages without re-entering credentials on every click. We do not sell your personal information to third parties, and we do not share it with advertisers. Your data is held on secured servers and
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accessed only by staff who need it to resolve account, payment, or support requests. Retention periods follow our internal data schedule; you may request details of how long specific data categories are held by contacting our support team directly. Availability of these services depends on local
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law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.